Gov 2.0 Events :  Gov 2.0 Expo  •  Gov 2.0 Summit

Los Angeles in the Cloud: The Devil Is in the Details

Randi Levin (City of Los Angeles), John Zeberlein (CSC), Deborah Hafford (Google Enterprise)
Agile Government, Cloud Computing
Location: Room 202 B
Average rating: *****
(5.00, 2 ratings)

How will the city of angels work in the cloud? When the Los Angeles
city council voted to turn the city’s email infrastructure over to
Google Apps Premier Edition in November 2009, the LA CTO, Randi Levin,
was given responsibility for implementing one of nation’s first
deployment for cloud computing services for a local government.

A Q&A session with CTO Randi Levin, John Zeberlien of CSC, and Deborah Hafford of Google will follow CTO Levin’s presentation.

An October 7, 2009
from City Administrative Officer Miguel Santana described the
framework for the contract, but as with any implementation, the devil
is in the details. Planning for the migration of roughly 30,000 email
users and archived data out of Novell Groupwise to Google Apps,
however, wasn’t just a matter of throwing a switch. The security and
compliance concerns associated with moving the data of citizens to the
cloud are significant and required care and planning in the design of
the RFP.

In this session, CTO Levin will provide more insight into the
decision to move to the cloud, including the ways that the change in
IT infrastructure model could potentially benefit city government and
citizens.Learn more about the additional cloud computing security
guarantees that Google offered to the city of Los Angeles to gain the
$7.2 million dollar contract, including segregated data centers for
both the city and its police department. Levin will offer unique
insight into the pain points for implementing a significant SaaS
rollout for a large city, including lessons learned to date.

Photo of Randi Levin

Randi Levin

City of Los Angeles

Los Angeles CTO Randi Levin led the city in one of the first-ever cloud SaaS deployments for a local government. Learn about the process, the city’s reasons for switching to the cloud, as well as the current state of the deployment.

Photo of John Zeberlein

John Zeberlein


John leads business strategy, alliances, strategic sales and offerings for
CSC North American Public Sector (NPS) cloud computing practice. He also is
a member of the Global Cloud Computing team responsible for select Global
Cloud initiatives and aligning NPS direction with global strategies,
communications, and offerings. John leads the strategic sales pursuit of
critical go-to-market client opportunities and partner initiatives. A
notable example was the City of Los Angeles award of a CloudMail and
Collaboration project with a key NPS Cloud Computing partner, Google. John
has over 15 years of enterprise IT sales, consulting, and management
experience with global consulting and systems integrators. Prior to this
experience, he was a U.S Navy submarine officer with BSEE from the U.S.
Naval Academy and a MSEE from Rensselaer Polytechnic Institute.

Deborah Hafford

Google Enterprise

Deborah Hafford leads State and Local Government sales for Google in the Western United States, responsible for helping government agencies realize value from Google’s innovative Enterprise solutions, including Google Apps, Search and Geospatial solutions. She was responsible for the City of Los Angeles evaluation and selection of Google Apps. Deborah has 20 years of enterprise experience, including management positions at Oracle and Symantec.

Comments on this page are now closed.


Steve Fleckenstein
05/26/2010 12:32pm EDT

Randi was great—it’s really helpful to hear war stories from the people living through them

O'Reilly Media Logo techweb
  • Adobe Systems, Inc.
  • Booz Allen Hamilton
  • ESRI
  • Microsoft
  • Palantir Technologies
  • Google
  • Oracle
  • EffectiveUI
  • EveryBlock
  • Intuit QuickBase
  • JackBe
  • MarkLogic
  • NetApp
  • NIC
  • OpenText
  • Sapient
  • Spigit
  • Synteractive/Smartronix
  • Microsoft
  • Government Executive Media Group
  • Nextgov

Sponsorship Opportunities

For information on exhibition and sponsorship opportunities at the conference, contact Rob Koziura at or download the Gov 2.0 Expo Sponsor Prospectus

Media Partner Opportunities

For media partnerships, contact Jaimey Walking Bear (707) 827-7176

Program Ideas

Send an email to

Press and Media

For media-related inquiries, contact Maureen Jennings at or Natalia Wodecki at

Gov 2.0 Expo Newsletter

To stay abreast of conference news and to receive email notification when registration opens, please sign up for the Gov 2.0 Expo newsletter.

Contact Us

View a complete list of Gov 2.0 Events contacts.