Claire Bailey
Chief Technology Officer, Arkansas Department of Information Systems

Claire Bailey is the Agency Director of the Arkansas Department of Information Systems (DIS) and the Arkansas Chief Technology Officer. As DIS Director, Ms. Bailey leads more than 250 information technology (IT) professionals responsible for the state network, telecommunications services, and information systems. She has 18 years of experience in state government and more than 22 years of experience in IT.

Ms. Bailey has directed DIS’ security program efforts, including the establishment of firewall and related security measures. She has also focused on providing customer centric services, realigned financial processes to focus on compliance with state and federal regulations, as well as leading the implementation of a new IT billing system for customers across the State of Arkansas. Under Ms. Bailey’s leadership, DIS received the 2008 Governor’s Quality Award Program for Performance Excellence Achievement Award. DIS also received the Achievement Award in 2005 and 2006.

As the Chief Technology Officer for the state, Ms. Bailey is the appointed Chairperson for the Arkansas State Technology Council, a member of the Cyberinfrastructure Task Force, and is a partner in leading the state’s efforts for on-line transparency for the American Recovery and Reinvestment Act. Ms. Bailey serves on the Connect Arkansas Board, Arkansas Homeland Security Executive Committee, Arkansas Geographic Information Systems (GIS) Board, and Information Network of Arkansas (INA) Board. Ms. Bailey is also a member of the Arkansas Interoperable Communications Executive Committee which oversees the national award winning Arkansas Wireless Information Network (AWIN). In 2008, the AWIN Program received the National Association of State Chief Information Officers (NASCIO) Recognition Award for Outstanding Achievement in the Field of Information Technology.

Ms. Bailey began her career in IT in the private sector working as a Systems Analyst at Texas Instruments, Inc. and then as a Senior System Analyst at J.B. Hunt Transport in Lowell, Arkansas. She is a Certified Project Management Professional (PMP) by the Project Management Institute and holds a Bachelor of Science degree in Computer Science from Texas A&M University at Commerce.

Ms. Bailey is an active participant in the Arkansas InfraGard Chapter, which is an organization sponsored by the Federal Bureau of Investigation (FBI) to share cyber security information, Association for Users of Telecommunications and Information Systems (AUTIS), Central Arkansas Project Management Institute (PMI), National Association of State Chief Information Officers (NASCIO) and its Program Committee, and National Association of State Telecommunications Directors (NASTD).